Our Policies

Privacy Policy

We do not store customer credit card details nor do we share customer details with any 3rd parties.

Delivery Policy

All deliveries are done via digital copy directly from the website, so as soon as a donation or purchase is made, you have access to the said item immediately via the website.


Digital copies in store: We're so convinced you'll absolutely love our digital copies from the online store, that we're willing to offer a 30 day risk free money back refund. If you are not satisfied with the copies or service for any reason you can get a refund within 30 days of making a purchase.


Child sponsorship packages: As with our store, we offer a 30-day money back guarantee for your child sponsorship. If you have not heard from ourselves regarding your sponsor child, or you have a change of heart or circumstances, we offer a 30-day cancellation and full refund on your child sponsorship within 30 days of you signing up. After this, you can of course cancel at any time if your circumstances change.

If you have any questions about this Policy, please contact us.

 Winner Of The Ebay/PayPal Giving Fund Top Small Charity Of The Year



Kirua Road

PO Box 7411, Moshi District

Kilimanjaro Region


Tel: +255 785 740 881

        +255 622 780 422

Our Policies

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